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The exorbitant shipping charges that importers are made to pay is no news at all. This often serves as a deterrent to many. Importing spare parts of cars or any other goods into the country is financially draining, therefore many would rather stay away from it. Individuals also may come…

Technology has afforded millions around the world the opportunity to communicate in faster and more convenient ways. This is evident in the many telecommunication devices there are in the world right now. In the last couple of years, the focus has been shifted from merely providing a convenient and fast…

Today, we live in a world that is getting increasingly interconnected. All sorts of gadgets: mobile phones, cars, fridges, ovens, washing machines, electric bulbs and even homes are wired to inter-connect and communicate with each other. This innovation is fast becoming a part of our daily lives. Interconnectivity leads to an…

What makes you go back to your favorite eatery as a customer? What do you do to gain loyal customers as a retailer or service provider? Loyalty is the word that comes to mind when you attempt to answer these two questions. A customer’s loyalty cannot be bought with money;…